FAQ’s

  1. Does Freemie work with Medela Freestyle, Swing or Sonata?
  2. Will insurance pay for my pump or cups?
  3. When will it ship?
  4. Will the cups be obvious?
  5. I’m a DDD, will it work?
  6. Will it fit my nipples?
  7. What sizes are there?
  8. What parts need replacing?
  9. Concealed pumping, really?
  10. What kind of bra should I use?
  11. Is my pump compatible?



1. Does Freemie work with Medela Freestyle, Swing or Sonata Pumps?

Answer: No, Freemie Cups do not work with these particular pumps. 

2. Will insurance pay for my pump or cups.

Answer: The Freemie Independence Pumps can be purchased through insurance by going to a durable medical equipment (DME) reseller that processes insurance claims. Contact Byram Healthcare or Edgepark Medical Supplies to see if they can help you. Freemie Cups and parts are typically not covered accessories, and the Freemie Liberty Pump is not available through insurance at this time.

3. When will it ship!?

Answer: Orders placed before 12:00 PM PST will ship the same day. Orders received after noon PST ship the next business day. All deliveries ship from California and typically take 1-3 business days to arrive via USPS Priority Mail.  

4. Will the cups be obvious?

Answer: Not as much as bottles and horns and having your top off. Seriously though, it depends on your frame, tissue, and wardrobe. It’s a cup worn in your bra that holds 8 ounces of milk. Plan on looser shirts or tops that stretch. An infinity scarf, jacket, cardigan, nipple pad can all help hide the extra volume you’re adding. If anyone does notice, they’re usually impressed!

5. I’m a DDD will it work?

Answer: As long as we have your flange size and you have a bra that can hold the cups to make and keep a seal, then it’s fine.

6. Will it fit my nipples?

Answer: Many women are wearing the wrong size bra or shoes. Many women are asymmetrical and don’t realize it. If we don’t have your size, Freemie is not recommended and you won’t get good results. You can have your size determined by an IBCLC, but you won’t really know your size until you’ve tried expression. Trial and error are something to plan on. Freemie cups and pumps come with 2 sizes to start and this is intended to fit most. Every mom is different. Study this guide for help. Do research. Experiment. Tissue changes, your size may change over time. Consider trying Fitmie it might help you. 

Funnel Fit

7. What sizes are there?

Answer: Freemie Cups and Pumps come with sizes 25 and 28mm breast funnels. The 28mm is the largest size for cups. Fitmie inserts go inside either 25 or 28mm funnels and range in size from 15 to 26mm. 

8. What parts need replacing?

Answer: With proper use and care your Freemie should last about 1 year (with regular use). Heavy use can wear mechanical and plastic parts more quickly. Plan on replacing Freemie Cup Valves about every 2-3 months. Damaged parts should be replaced as needed.

9. Concealed pumping, really?

Answer: Yes. You wear Freemie in a bra underneath your clothes. You can sort of peak inside, maybe, but it’s not meant for that. It can steam up, it’s under your clothes, and you wear it in public (or not). If you need or want to watch, don’t use this tool. You can hold them by hand, but that’s not the point. If you need to watch your milk to letdown a traditional tool may be a better choice.

10. What kind of bra should I use?

Answer: Any of your bras may work and we tend to have several to choose from already. We like sports bras because they have a lot of stretch and you need something that is going to make and keep a seal when breasts are full and as they’re emptying. Positioning in the bra is critical to successful Freemie use. Hold the cups by hand first to determine the right amount of pressure, good nipple position and cup orientation. Hands free with Freemie means the bra must do what your hands would with bottles and horns.

 11. Is my pump compatible?

Answer: Freemie Cups work with a wide range of pumps. Check our Master List of Compatible Pumps to see if yours is approved for use with Freemie.